Cancelling your plan or closing your account

Cancel the monthly plan any time: Settings › Plans & billing › "Manage subscription", then cancel on Stripe's page. You keep access until the end of the month you've paid for and aren't charged again. There are no refunds for partial months. Only the studio owner can do this.

On the free trial there's nothing to cancel: no card was taken, and the trial simply ends.

When a plan ends, LessonPaid pauses (no reminders or follow-ups go out), but your data stays saved, so you can come back or export it. An account with no plan or trial for 12 months may be deleted, after an email warning.

To close your account and delete its data, email hello@lessonpaid.com from the owner's email address. Data is deleted within about 60 days (billing, tax and terms-acceptance records are kept as the law requires). Export anything you want to keep first.

Founding Studio Pass holders can ask for a full refund within 90 days of buying. Not the same thing: "Archive student" stops one student, and a parent who unsubscribes only stops getting announcements.